Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

KitchenAid KGRS505X

Category

Kitchen Appliance

Report number

20171130-F4917-2147394941

Ownership age

About 80 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20171130-F4917-2147394941. Severity: Incident, No Injury. Product: KitchenAid KGRS505X (KitchenAid Double Oven Gas Range 30" Model KGRS505X. Installed April 2011). Incident: I was using the self-clean option on my KitchenAid Double Oven Gas Range (model KGRS505X), which was installed in April 2011. I selected the regular self-clean option, a four hour clean. With about 1.5 hours left on the timer, I was in my basement checking on laundry and noticed debris on the surrounding area. Once I entered the laundry room, saw flames coming through from the ceiling above and realized it was from the oven. I ran upstairs to turn off the self-clean. The fire continued and smoke built up. We used a home extinguisher to contain/put out the flames. With a call to 911, the fire department arrived. The fire was extinguished, the oven was removed from my home, and the oven and surrounding area were inspected by the fire department. It was noted that there was no debris surrounding or under the oven or anything inside to cause the malfunction which resulted in a fire. We are left with a hole in our kitchen, from where the oven was, that burnt through the floors into our basement. And no stove.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20171130-F4917-2147394941. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.