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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE PDW9980N20SS

Category

Kitchen Appliance

Report number

20171211-25792-2147394678

Ownership age

About 107 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20171211-25792-2147394678. Severity: Incident, No Injury. Matched catalog product: GE PDW9980N20SS. Incident: My GE Profile dishwasher (model # PDW9980N20SS) got so hot, that it melted the bottom of my utensil rack. The element would not shut off. The plastic chemical smell was terrible. Had I not noticed the smell and shut off power to the dishwasher, there could have been a fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171211-25792-2147394678. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.