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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde FA110G

Category

Smart Home Device

Report number

20171213-79EC0-2147394635

Ownership age

About 14 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20171213-79EC0-2147394635. Severity: Incident, No Injury. Matched catalog product: Kidde FA110G. Source model text: H110G. BJ215 907, FA110G, SD-952125. Incident: I have three Kidde Home fire Extinguishers that were on the recall list so I called the number which I was given to get replacement ones (it's only a call center), I was sent two of the three replacements which were on empty. I have called three times to get the new ones replace also and to receive my third original replacement but was told I had to wait until some called me back, this started in November and to date have never heard from anyone, right now I have three extinguishers which are defective and two new ones that are empty, hopefully I don't have a fire in my house while I am waiting around for Kidde to respond. Thank you for your time, [REDACTED]

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171213-79EC0-2147394635. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.