Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE Profile PGB975SEM4SS

Category

Kitchen Appliance

Report number

20171227-5D913-2147394251

Ownership age

About 77 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20171227-5D913-2147394251. Severity: Incident, No Injury. Product: GE Profile PGB975SEM4SS (GE Profile Self-Cleaning Gas Range, Double Oven, Model PGB975SEM4SS, Serial # ZT201755P, 30" wide, 26" deep.). Incident: The glass upper oven door exploded last night, Wednesday, December 21, 2017, while dinner was baking at a moderate 350-375F. I had just checked the chicken for doneness, and had put it back in the oven to finish baking. I was sitting at the counter in the kitchen reading the paper, when I heard a very sharp pop and shattering noise. I looked and saw broken glass strewn all over the kitchen floor and crackled glass hanging on the outside of the upper oven door. The outer glass panel on the upper oven door had exploded. I had been sitting on the far side of the kitchen counter, otherwise I would have been sprayed with broken glass. We found broken glass as far as 9 feet from the edge of the oven door. The radius of explosion was limited by the locations of the kitchen base cabinets and walls of the room. My stove is GE Profile Self-Cleaning Gas Range, Double Oven, model # PGB975SEM4SS, serial #ZT201755P.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20171227-5D913-2147394251. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.