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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Vizio E420i-B0

Category

TV

Report number

20171229-D3FE7-2147394199

Ownership age

About 44 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20171229-D3FE7-2147394199. Severity: Incident, No Injury. Matched catalog product: Vizio E420i-B0. Incident: I purchased a Vizio E420i-B0 television on Amazon.com on April 27, 2014. While moving the TV to adjust connections in the back, I noticed the TV seemed tippy on its stand. Subsequently, the TV broke off its stand and tumbled onto the floor when I closed a door on the wall unit it was located on, breaking the top and right side screen frame. I now see that there is a recall issued on this TV stand. I've contacted Vizio to see how they will rectify the damage.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171229-D3FE7-2147394199. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.