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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Toro 38282

Category

Home & Garden

Report number

20171231-A539C-2147394148

Ownership age

About 97 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20171231-A539C-2147394148. Matched catalog product: Toro 38282. Incident: I received a Toro Power Clear 180, model 38282 as a Christmas present in 2009. It has serial number 310022796. I was able to use it the first winter, however in December 2010, I found a gas leak. The Toro dealer handled it under warranty but made no mention of a recall. The product worked that winter but would not start the following winter of 2012. After paying for a tune-up, the next leak was found in December 2013. I paid 139.47 in January of 2014 to get that taken care of. In December, 2016 the leak returned. I paid $254.18 to have the problem resolved and all necessary maintenance.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171231-A539C-2147394148. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.