afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LG ELECTRIC RANGE

Category

Kitchen Appliance

Report number

20180129-BD76D-2147393302

Ownership age

About 26 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180129-BD76D-2147393302. Severity: Incident, No Injury. Matched catalog product: LG LG ELECTRIC RANGE. Incident: Knobs on this range turn on with the slightest pressure. The knobs are on the front so if you brush them by walking by or reaching over the stove they turn on. More than once I have returned to the stove to find it turned on accidentally. This is a huge fire hazard. We have had this stove for a couple of years. I complained to LG from day one and all they did was sent replacement knobs which did nothing to solve the problem. We have been using the child lock but sometimes we forget. This morning I woke up to feel heat As I entered the kitchen. The main burner was on high. The microwave mounted above the stove was very hot from being exposed to this burner all night. My husband forgot to turn on the child lock after being in the kitchen. I feel it is a matter of time before something goes wrong.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20180129-BD76D-2147393302. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.