SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180205-8DBF1-1732701. Severity: Incident, No Injury. Product: Centennial MEDC215EW1 (Dryer). Incident: This consumer is reporting her Centennial, Maytag dryer that is just over one year old. She purchased her dryer from a retailer in Ohio the first week of January in 2017. She has been using it but did not notice that there h ad been some sort of overheating going on near the back of it at the grill until this past week. She looked inside her dryer and saw that the grill toward the back was black which alerted her that it was overheated. She saw as she removed clothing that one of her sweatshirts was near the grill and when she took it out there were burn marks on it. She is reporting this as a burn and fire safety hazard There are no injuries to report She has contacted the manufacturer who referred her to CPSC The technician would not admit to Maytag Dryer having overheated. They told her she used a magic marker and colored in a perfect circle. Sears did replace the Grill, but said they would put it under cabinet repair box. Other consumers should be aware about possible fire hazard from Hot Grill. Sears will not admit to his