Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Inc A1778

Category

Electronics

Report number

20180205-C4D82-2147393129

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20180205-C4D82-2147393129. Severity: Injury, Emergency Department Treatment Received. Product: Apple inc A1778 (Black 128 GB iPhone 7 series). Incident: The product was a cell phone. Apple iPhone 7 series little over a year old and liked it a lot no damages and very reliable. It like many electronics I own become obsolete once a new addition comes out and a holiday comes around with my partner and I. Electronics are fun, and interesting. So we had pre-ordered the X series iPhone and I guess skipped a coulee generations. anyways I acquired the X but still was so used to the 7 I would have both around to function my household devices. I had iPad also. I got up from movie used the rest room placed the iPhone 7 in pocket and X on charger and returned to couch to watch remainder of movie on my apple TV program.. Now Im sure you've heard use it so much your attached to the hip. Well This product out ta all series I've owned 1-10 and all I've done this with and nothing would provoke such heat while in my pocket. I passed out on couch as movie was very boring and very tired. I manage to sleep on my side that phone was in not even crossing my mind about what was in pocket at time of falling asleep as I didn't plan on it it just happened. I do remember waking up for a brief moment with discomfort but was so tired I went back to sleep thinking it was probably just a sharp object or shorts bunched up itch or whatever I handled the discomfort and fell back to sleep. I proceeded to wake the next morning with the pain sharpening as if a rash had aspired and it became itchy and as i began my morning routine felt the discomfort get stronger and stronger, Oh i forgot to mention I got up groggy and noticed the object like stuck to my hip thre

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20180205-C4D82-2147393129. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.