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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart DFP-14BCN

Category

Home & Garden

Report number

20180301-42198-2147392532

Ownership age

About 14 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20180301-42198-2147392532. Matched catalog product: Cuisinart DFP-14BCN. Source model text: Model DFP 14BCN Type 33. Incident: Cuisinart Food processor 14 cup. Metal pieces of the S blade is gone, cracked at the rivets on the blade housing. Not sure where the metal pieces are. Replaced the blade immediately, at my expense. That replacement blade did the exact same thing. Looked up the product on line, and saw there was a recall on the blade. Cuisinart sent me a replacement blade, which they said was re-engineered. However, now the new re-engineered blade doesn't fit the machine.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180301-42198-2147392532. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.