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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 110.79132413

Category

Kitchen Appliance

Report number

20180309-504F6-1741394

Ownership age

About 18 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20180309-504F6-1741394. Matched catalog product: Kenmore 110.79132413. Source model text: 110.28132410. Incident: The consumer states that she was washing clothes in her washing machine when she heard an explosion. The consumer checked the unit and noticed that the noise came from the unit while it was in the spin cycle. The consumer notes that side of the washer bowed out, and the unit was leaking water. The consumer states that her washing machine is located on a second floor and that it has damaged the floor it stands on, also the drywall in the ceiling of the living area below laundry room.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180309-504F6-1741394. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.