SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180310-1DFA1-2147389394. Severity: Incident, No Injury. Product: Samsung DV45K7600E(G) (White with black door Samsung Dryer. Model DV45K7600E(G).). Incident: A Samsung Dryer which is only 18 months old, and purchased new, almost caused a fire in my wash room. The dryer had been working normal but lately, now and them started to make a squeeking noise. It would come and go. Well last week the dryer would not work, it would only click when I tried to turn it on. Called Samsung, they walked me through some steps, nothing worked. They said to contact their repair center, no luck, so I called Sears repair who came out the same day and they found where the Idler bracket roller bearing had locked up and the idler puller was still trying to turn the dryer drum. What shocked me was the idler pulley had melted on both sides and looked like it could/if not caught on fire. If there was a lot of lint, it could have burnt the dryer or my house. Luckly we clean the lint filter out all the time. My main concern besides the idler pulley melting is the fact that this dryer was only 18 months old. I have the parts that were taken off.