afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Fire Sprinklers VK457

Category

Home & Garden

Report number

20180312-83F17-2147389354

Ownership age

About 22 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180312-83F17-2147389354. Severity: Incident, No Injury. Product: Fire Sprinklers VK457 (VK 457 Fire sprinklers throughout the house are defective and go off without warning). Incident: I have defective fire sprinklers throughout my new home which go off without warning and it has nothing to do w heat sensitivity. The model is Viking VK457 and it is throughout my Lennar home built in 2016. Already 4 homes, neighbors have had their house damaged to great depths. I have 4 children, all under the age of 5, one being just 7 months, plus animals. As the fire sprinklers goes off and ruins/destroys not only personal but property damages but can also cause personal injury. Not only to myself, but my 4 helpless children, one having autism and my small kittens. I need these defective fire sprinklers to be replaced throughout the house immediately. I have contacted 3 times Lennar builders and have failed to get a response. I will be contacting Viking Corp., Scott as well. This is an ongoing issue, with all the homeowners in WEST PARK area of Roseville as the fire sprinklers are a ticking time bomb.... wait to exploded.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20180312-83F17-2147389354. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.