SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180317-C17EE-2147389216. Severity: Incident, No Injury. Matched catalog product: Graco DuetSoothe Swing and Rocker - Model 1893776. Source model text: 1855760. Incident: Graco baby swing. Model number 1855760. Like new, only used 4 times. The control panel on the swing became extremely hot when plugged in. Unsafe for the baby and potential fire hazard. I contacted Graco to report the incident. They responded that the swing was past the one year warranty so would do nothing except offer a 20 dollar rebate on a costly new swing. Graco did not care that it was a potential fire hazard or that my grand baby or other children in my home could have been burned. Both my son and his wife were witness to the incident. Again, this swing is in like new condition and was only used four times.