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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Masterbuilt 20072612

Category

Kitchen Appliance

Report number

20180319-C593C-1744920

Ownership age

About 45 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180319-C593C-1744920. Severity: Injury, Level of care not known. Product: Masterbuilt 20072612 (40" electric smoker). Incident: 3/18/18 The caller plugged in the smoker to get ready for use. As he went to change the temperature, he touched the side of the smoker and said he received a small shock to his hand (No medical attention required). The caller continued to use the smoker. When he pulled out the chip tray he also got a tingling sensation like he was being shocked. The smoker was in use for about 1 hour and 30 minutes before it just shut off by itself. When the product shut off the caller removed the back plate to view the wires inside and noticed that the wires were corroded and could not maintain a good connection. The smoker was plugged into an extension cord with nothing else plugged into it. Caller believes this product it a shock and potential fire hazard. The caller contacted Masterbuilt They told him they were ware of the problem and he had to order a new burner kit.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180319-C593C-1744920. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.