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Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Polaris RZR 1000

Category

Home & Garden

Report number

20180411-488A0-1750788

Ownership age

About 37 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180411-488A0-1750788. Severity: Incident, No Injury. Product: Polaris RZR 1000 (ROV). Incident: Caller was riding the ROV for about 15 minutes when he noticed the smell of smoke coming from the vehicle. Caller parked the vehicle and got out to inspect it and noticed a small fire in front of the engine. Caller did not stop the engine. Caller ran to get a bucket of water to put out the flames and when he came back the flames grew to about 3 feet tall. Caller says after a few minutes the whole POV was engulfed in flames. Caller was able to eventually put the fire out after the flames died down. Did not contact the fire department. Caller sent an email to Polaris back in February expressing his disappointment with his product catching on fire. Polaris sent him a $1000 voucher to purchase a new product. (Previous service done on the ROV. Caller does not remember exact dates) *In 2015 the caller received a recall notice for the product. He took it to his Polaris dealer and they did a repair on the product. Installing a heat shield to help prevent the overheating. *In 2015 a voltage regulator was fixed under warranty. *Caller stated that the belt caught fire and he was informed by the company that he was riding the ROV too slow which caused fire. Caller fixed this issue himself. Caller no longer have the ROV.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180411-488A0-1750788. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.