Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Blackweb bwa17w1075

Category

Electronics

Report number

20180415-C9511-2147388596

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180415-C9511-2147388596. Severity: Injury, Seen by Medical Professional. Product: blackweb bwa17w1075 (blackweb metal sync/charge cord). Incident: we recently purchased a blackweb metal sync/charger cable from walmart for my daughter. yesterday i was outside when i heard her screaming. her charger was plugged into an adapter than into a power strip that was on the floor, somehow she tripped over the cord causing it to be pulled under the adapter causing it to contact both metal post that were plugged into the power strip electrifying the entire metal charging cord which at this point it was resting on the top of her foot causing pain, redness, a 2 large blister burns to the top of her foot it than continued to arc and melt until i pulled the power strip cord out of the wall. i feel that making a charging cord out of metal is not a good idea and that this could happen to anyone in fact after the incident i read some reviews that talked about the cord sparking and heating up. this product needs to be looked into and/or recalled before it hurts someone else or burns a house down, i have pictures of her foot and the cord/adapter but am having difficulties attaching them if someone could contact me so i can email or text them i would apprentice it also i checked that she was seen by a medical professional because my wife is a nurse practitioner and i am a professional firefighter paramedic

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20180415-C9511-2147388596. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.