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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Amana PTH153G35AXXXAA

Category

Home & Garden

Report number

20180422-A9BDD-2147388443

Ownership age

About 48 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180422-A9BDD-2147388443. Severity: Incident, No Injury. Product: Amana PTH153G35AXXXAA (Amana PTAC HVAC Unit. Model#: PTH153G35AXXXAA Serial#: 1311417772). Incident: I have an Amana PTAC Unit installed in the sun-room on my house. The model is #PTH153G35AXXXAA with a serial number of 1311417772. At about noon om April 19th there was a loud bang and when I went to the room it was filled with smoke. The smoke was coming from the Amana PTAC unit. We immeadiately turned the breaker off supplying power to the unit and watched to make sure there was no fire. After the smoke cleared we couuld see an oily substance on the unit so I called an electrician to make sure the unit was off. He said that the compressor line had exploded and it appeared the freon blew out of the unit. When I went on line I found out my unit had a recall on it but I have never received any recall notice. My unit is still under warranty according to the serial number and Amana Product Warranty. I have sent in the info for the recall notice but I AM AFRAID TO HAVE THIS UNIT REPAIRED. I would like the unit replaced and do not know what other steps are necessary to get this accomplished.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180422-A9BDD-2147388443. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.