Product
LG LSE4613ST
Category
Kitchen Appliance
Report number
20180424-DFFCC-2147388399
Ownership age
About 8 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20180424-DFFCC-2147388399. Severity: Incident, No Injury. Matched catalog product: LG LSE4613ST. Source model text: LSE 4613ST. Incident: Purchased a electric range from Best Buy 8/11/17 Model LSE4613ST. When delivered, the delivery man brushed against the knobs and the cook top of the range inadvertently went on burning all the wrapping. The oven was replaced with a new range of same kind. I have owned the range now for 8 mos and have had several episodes of the knobs inadvertently going on just by leaning near the range. On April 18, 2018, the oven was off and not used when a box was placed on the oven. The knobs once again came on by walking by the range while placing the box. No one knew this had occurred and the box went up in flames, melted the microwave, and cabinet doors above. This is a major design flaw and had I not been home to smell the burning fire, my house could have gone completely up in flames. The knobs are not secure and very quickly can turn on by simply brushing next to them. I reported this to LG and to BEST BUY and no one is c concerned even though they know there is a design flaw here.
Official report number: 20180424-DFFCC-2147388399. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.