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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 790.92303010

Category

Kitchen Appliance

Report number

20180425-B0F3B-1754439

Ownership age

About 42 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180425-B0F3B-1754439. Severity: Incident, No Injury. Product: Kenmore 790.92303010 (Electric Smooth-Top Range). Incident: This consumer is reporting her smooth-top electric range purchased from a retailer in [REDACTED] around October 2014 but didn't begin using it until 2015 once their home in [REDACTED] was built. They had no problems with this range until around 8:30PM on April 24th, 2018 with oven set at 350 degrees. She had been baking for approximately 50 minutes and she was reaching to reset the timer when a flame flashed out with a crackling noise then presented a flame approximately four to five inches high. The caller turned the stove off then ran for the fire extinguisher but then saw that the fire had extinguished itself. Her home had black, light smoke which she cleared by opening doors and windows. There are no injuries being reported. The caller contacted the retailer who referred her to CPSC hotline.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180425-B0F3B-1754439. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.