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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sole F60

Category

Fitness Equipment

Report number

20180504-998D5-2147388183

Ownership age

About 41 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180504-998D5-2147388183. Severity: Incident, No Injury. Matched catalog product: Sole F60. Incident: I was using the Sole F60 treadmill in my garage when the screen flickered and treadmill abruptly stopped while in use. I unplugged and noticed popping sounds and white smoke coming from motor area. Within 1 to 2 minutes a fire erupted and fully engulfed our garage. All personal belongings were lost and garage structure was severely damaged. The product was being used in a normal way. I am filing this report because this was a malfunction of treadmill that should not have happened and caused me and my family emotional distress over this incident.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180504-998D5-2147388183. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.