SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20180515-9FBAF-2147387977. Severity: Incident, No Injury. Product: Tassimo NE2 (�Tassimo Cappucino Foaming Milk Creamer� discs/pods for use in the Tassimo coffee brewing system (16 count)). Incident: These incident concerns the Tassimo coffee brewing system, and milk pods/discs for their Cappuccino products that recently stopped working correctly and created a major safety issue caused by the explosion of the milk pods/discs during brewing, and causing hot steam and milk to spray outwards from the coffee machine. Last week I bought new milk discs for my Tassimo brewing system (which I�ve had for several years without problem - at least until,these defective milk pods). started experiencing problems right away when I placed the milk pods/discs into the machine, and started the brewing process. Immediately I could hear that something was not right because the machine was making strange noises I�ve never heard before, and I could tell that there was no hot milk going into the cup as it�s supposed to do. Thus, it seems like the pressure in the machine was building up and not passing through the milk disc like it was supposed to. I finally turned the machine off, and tried to open the Tassimo machine � whereupon there was an explosive release of steam and splashing of hot milk. I was not injured, but I easily could have been if the steam or hot milk had hit my face. I thought that I mush have received a bad disc, or a bad box of milk discs. So I opened another package of milk discs, and tried them....only to have the same thing happen yet again (although I stopped the process earlier to avoid any explosion I�d milk and steam, and I waited for the machine to cool down again before opening it. I tried this process two more times with milk discs from the same and from different