SaferProducts incident

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20180518-F8ECE-1762325. Severity: Injury, Seen by Medical Professional. Product: Garmin A02681 (Garmin Vivofit 2 - Fitness Band - Black Made in Taiwan). Incident: The submitter is reporting the unit for presenting a burn and shock hazard. She sustained burns on the top of her left wrist on different occasions during the past 3-4 months. She also claims the unit has given her a shock sensation several times during the past 3-4 months. She said she sustained the most severe burn about two weeks ago. She then contacted the retailer and reported the incident. The retailer referred her to the firm for assistance. She contacted the firm and reported the issue. She was advised to discard the unit and she was mailed a replacement. She said the replacement was the firm's newer version (Vivofit 3). The submitter said she used to wear the unit at all times and only took it off when she showered. The submitter has seen her physician for her burns and swelling to her legs, which she believes may be an adverse health effect from the unit. She claims she feels much better not wearing the unit.