Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Blackweb BWA17WI072 and BWA17WI073

Category

Electronics

Report number

20180528-38C5E-2147387700

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180528-38C5E-2147387700. Severity: Incident, No Injury. Product: Blackweb BWA17WI072 and BWA17WI073 (Blackweb Flexible Metal Sync and Charge Cable with Lightning connector one model number BWA17WI072, one model number BWA17WI073). Incident: On the afternoon of May 23 we had 2 separate [REDACTED] Ligtning charger cables plugged into separate outlets. At one point, the two metal jacketed cables came into contact with one another, and in doing so, created a short circuit. This resulted in the partial melting of the metal jacket on one cable, and the destruction of the AC power adapter box that the other was attached to. This incident also resulted in a localized fire which did not spread beyond the cord. The total length of the cord that was damaged is appx 2 inches with appx 1 inch of the outer jacket being completely destroyed. Both cords in question are 5 foot length Blackweb Flexible Metal Sync and Charge Cable with Lightning connector. One cable involved in the incident was gold, the other rose gold. The model numbers in question are BWA17WI072 and BWA17WI073. The AC wall adapters in question were both original [REDACTED] manufactured adapters, one of which was a standard phone charging box, the other of which was a higher current charger for the [REDACTED]. This incident also resulted in the minor melting damage to a 6 outlet power strip that one of the AC adapters was plugged into.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20180528-38C5E-2147387700. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.