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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Craftsman 247.288820

Category

Home & Garden

Report number

20180609-FF478-2147387473

Ownership age

About 129 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180609-FF478-2147387473. Severity: Incident, No Injury. Matched catalog product: Craftsman 247.288820. Source model text: 247.77640. Incident: I own a Craftsman logsplitter and twice now I have had to replace the gas tank due to a design flaw. When you split logs, some of the pieces hit the plastic gas tank and cause it to press against the hot engine block for a second. Over time, it melts a small hole in the tank, causing a leak. On Tuesday June 5th this happened and started a fire. I contacted Sears that same morning, filed a safety incident report and was told I would get a phone call by the end of the day and if I didn't to call a number that I was given. I did not receive a call and when I called back, there was no record of my call.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180609-FF478-2147387473. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.