Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 790.44229101

Category

Kitchen Appliance

Report number

20180611-DAC63-2147387426

Ownership age

About 26 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180611-DAC63-2147387426. Severity: Incident, No Injury. Product: Kenmore 790.44229101 (Glass cooktop manufactured for Kenmore in Canada by Frigidaire; SN NF40822446; Model #: 790.44229101. The cooktop was manufactured in February 2014 and purchased new (as a discontinued model) in April, 2016.). Incident: Approximately three weeks ago, our Kenmore cooktop, Model #790.44229101, Serial Number: NF40722446, spontaneously ignited at approximately 1:40 a.m. CST. I was not feeling well and was still awake. I smelled smoke and was on my way to the kitchen when I heard the smoke alarm. I hurried to the kitchen and discovered a fire on my stovetop. A stack of paper plates and several other items were in flames and the kitchen was filled with smoke. I extinguished the fire before any damage could be done to our home's structure and before anyone on my family was injured. My husband and I made numerous attempts to turn the stove off. Each time we turned it off, the rear right burner would reignite This cooktop was manufactured in February 2014; and, we purchased it on 4/10/16. We purchased it as a discontinued floor model and were NOT offered the option to purchase an extended warranty. If this event had occurred 8 hours later, we would have lost our home and, potentially, our children. Our two youngest would have been home while my husband and I were at work.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20180611-DAC63-2147387426. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.