SaferProducts incident

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20180619-B6567-2147387296. Severity: Incident, No Injury. Product: Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W (1. Kidde 10yr Worry-free Wireless Interconnect Smoke Alarms Model P4010DCS-W manufactured in November 2017 2. Kidde 10yr Worry-free Wireless Interconnect Smoke/CO Combo Alarms Model P4010DCSCO-W manufactured July 2017). Incident: I purchased a total of 8 kidde smoke alarms (Model P4010DCS-W) and Smoke/CO combo alarms (ModelP4010DCSCO-W) and installed them between 1/28/18 and 2/2/2018. These are 10yr alarms with wire-free interconnect. Since installation, I have had 3 alarms with batteries that failed. Also, the alarms regularly disconnect from each other and no longer alarm as a network. There is no warning or signal when an alarm disconnects.The first failed within 60 days. The second through fourth have failed within 5 months. I now have to test almost daily to ensure the alarms are powered. The "end of life" or "dead battery" or other failure alerts do not work or are non-existent. Kidde has replaced two of the alarms (after nearly 10 weeks of waiting), but has not acknowledged that there is a problem with their equipment. I was told they are a new technology and all of the bugs aren't worked out yet. They did not assure me that these actually work and will function in an emergency.