SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180628-935E5-2147387113. Severity: Unspecified. Product: Kenmore 417-93142200 (dryer). Incident: Kenmore dryer model#417-93142200 The incident took place on April 1, 2018, about 9am. My tenant [REDACTED] notified me that the Kenmore dryer in my rental property was on smoke/fire. The Fire Department came. I went to the house at about 10:30am and could smell the smoke all over the house. The garage, where the washer and dryer were located, was damaged and full of smell of smoke. The dryer was totally damaged. The washer next to the dryer was also partially burnt. Both washer and dryer could no longer be operated due to the fire caused by the dryer. My tenant [REDACTED] told me that morning her daughter tried to dry her clothes before an event. They smelled something different. Then they went down to the garage and found the garage was full of smoke. They called the Fire Dept. If the Fire Dept did not come in time, my house would be burned down by fire and my tenants could be injured. So far I do not know the cause of the smoke yet. The report from Fire Dept did not include the cause of fire. My tenant told me they would properly clean the lint trap after each use. But I think no matter what, the dryer should have a device by the manufacturer to stop the dryer from running when there is something wrong instead of letting the dryer catch on fire. After the incident, my tenant complained that: "Everywhere had to be cleaned. There is stain on everything. All my furniture has to be wiped down. All dishes need to be washed and everything that was out has to be cleaned. It is a big job." They hired a house cleaner for me to clean the house. As a result I had to pay $1200 for th