SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180710-82791-2147386887. Severity: Incident, No Injury. Product: Cuisinart TOB-40 (Cuisinart Toaster Oven, Model TOB-40, SN 20920. It is about 2 - 3 years old.). Incident: I have a Cuisinart Toaster Oven, Model TOB-40, SN 20920. It is about 2 - 3 years old. On the morning of July 7th I used it to toast my breakfast. As usual, after a few minutes, the little red indicator light went off and I heard a beep. But I noticed the bottom two heating elements were still glowing orange, rather than cooling down. I even moved the knob from �toast� to �off� but the elements stayed on. At this point the toaster oven should have been off, and the red indicator light was off the whole time. The only way I could get the two bottom elements to go off was to unplug the unit from the wall. The next day, I plugged it back in. The elements stayed off. But when I pushed the �Toast� button, the problem happened again: The two bottom elements turned on, and would not go off unless I unplugged the unit from the wall. I think this is dangerous and possibly a fire hazard, as it means the toaster oven could be on continuously without the owner knowing.