Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE Model TFX30PPDBWW

Category

Kitchen Appliance

Report number

20180714-2827B-2147386809

Ownership age

About 198 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180714-2827B-2147386809. Severity: Incident, No Injury. Product: GE Model TFX30PPDBWW (GE Freezer Ice Maker). Incident: I was defrosting the freezer side of a GE refrigerator-freezer. I had turned off the freezer side. I was just about finished removing the ice from the bottom of the freezer when above my head the ice maker, which was in the off position and hadn�t been used in nearly seven years, started sparking and burst into flames. I closed the freezer door to extinguish the flames and then unplugged the refrigerator. I contacted GE the next day and they had a repairman out on July 5th to examine it. He confirmed that the ice maker had caught fire and removed it from the freezer compartment. The refrigerator operates fine now. GE contacted me about the repair but when I asked if the engineers wanted the ice maker to identify the cause of the fire they said they weren�t interested. My ice maker spontaneously caught fire. Why wouldn�t GE be interested. My house could have caught fire if I hadn�t been in front of the appliance. I kept the ice maker as proof. I have pictures.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20180714-2827B-2147386809. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.