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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG lrg4115st

Category

Kitchen Appliance

Report number

20180718-BDA67-1777460

Ownership age

About 20 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180718-BDA67-1777460. Matched catalog product: LG lrg4115st. Source model text: LRG4115ST/00. Incident: Caller is reporting that the oven started dispersing toxic fumes that would cause her eyes to burn when she would open the door. this has been ongoing for over 6 months. A service technician was sent out 7/12/18 and replaced the parts, however, she is still having problems. Service technician advised her that this was a known problem. The back cover was damaged by flames.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180718-BDA67-1777460. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.