SaferProducts incident

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20180728-27B24-2147386531. Severity: Injury, No First Aid or Medical Attention Received. Product: All Clad MetalCrafters 4 Square Waffle Maker (All Clad 4 square Belgian Waffle Maker). Incident: While lifting the handle of a recently purchased All Clad 4 Square Waffle Maker Model #WD700462 SKU, 011644007072, which was connected to a safely grounded outlet, the user received an electrical shock while lifting the waffle maker handle and then touching another metal object on the kitchen counter. The user experienced an electrical feeling through hands, followed by racing heart, dizziness, tremor, and diaphoresis. He subsequently continued to feel tingling and numbness bilaterally throughout both hands and "out of it" thereafter. We are reporting this incident in an effort to avoid other consumers from this potentially life threatening situation. Please follow up on this and let us know what to do with this product. We may be reached at [REDACTED] . The incident occurred Saturday, 7/28/18 and the user in this incident is [REDACTED] . We have called our primary care provider for support on next steps.