Product
Cuisinart DGB 700
Category
Kitchen Appliance
Report number
20180802-AB0A1-2147386430
Ownership age
About 16 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20180802-AB0A1-2147386430. Severity: Incident, No Injury. Product: Cuisinart DGB 700 (Cuisinart DGB 700 grind and brew coffee maker). Incident: My wife and I had originally purchased a Cusinart DGB 700 grind and brew coffee maker 2 yrs ago. With the original coffee maker approximately 6-8mo after purchase I heard a loud clicking sound after brewing a pot of coffee and noted profuse amounts of smoke and burning plastic smell coming from the machine. This was reported to Cuisinart, who replaced the machine and we sent it back to them for analysis. The replacement machine broke approx 1 yr later due to a faulty grinder. The re-replacement of said machine and a similar incident to the first machine this morning after brewing a pot of coffee. The hot plate portion of the machine was glowing red when I removed the pot of coffee from the machine. Increasing amount of smoke and burning plastic smell were noted as well. This seems to be a pattern of hot plate overheating with significant fire risk.
Official report number: 20180802-AB0A1-2147386430. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.