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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GreenWorks GreenWorks 25302 G-MAX 40V Twin Force 20-Inch Cordless Lawn Mower

Category

Lawn Equipment

Report number

20180807-D034E-2147386330

Ownership age

About 67 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180807-D034E-2147386330. Severity: Incident, No Injury. Matched catalog product: GreenWorks GreenWorks 25302 G-MAX 40V Twin Force 20-Inch Cordless Lawn Mower. Source model text: 25302. Incident: I was mowing my front lawn when I noticed an odd smell. The mower briefly stopped and then resumed cutting. The smell increased and I then noticed flames coming out of the battery compartment of the mower. I then used my garden hose to extinguish the flames.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180807-D034E-2147386330. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.