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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Goodman SSZ140481 4-ton R410 Heat Pump & AEPF426016 Air Handler

Category

Home & Garden

Report number

20180905-EDABC-1790524

Ownership age

Not stated

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20180905-EDABC-1790524. Matched catalog product: Goodman SSZ140481 4-ton R410 Heat Pump & AEPF426016 Air Handler. Source model text: PTH153E50AXXXAA. Incident: The submitter contacted the firm on July 18, 2018 to participate in the recall. She was told that the unit was included in recall # 18-113 and advised her that they would send out a technician to conduct the remedy repairs (verification # [REDACTED]). Approximately a week later she received the repair kit.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180905-EDABC-1790524. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.