SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180907-9FB87-1791008. Severity: Incident, No Injury. Product: Bryant Evolution Plus 95i 355BAV061020 (Gas furnace). Incident: This furnace failed in the exact same manner as the one in Report# 20180907-68F7A-1791007.. The consumer believes that this unit had the exact same model & serial number as the previous unit, by the same mfr. The consumer said that there were no design changes to remove the poloypropolene liner in this 2006 unit, so when they replaced this 2015 unit, it was the identical to the prior one. The consumer wrote: "The first furnace was installed by a local plumbing company and I believe the distributor, at the time, was Blodgett. When the second furnace failed in 2015 (the one in this report), the propane Service Provider, Blanchard Oil, installed and maintained the unit. Blodgett also ordered and shipped the parts. Homens is their new distributor. Originally, I was told that I would be receiving a $ 600 gift card but all of that went out the window and I had to purchase a new furnace from a different company. Based on the reviews from Blanchard and Fred�s Plumbing, I purchased a Napoleon Furnace. I can�t take any more risks of Bryant Furnace failures in Vermont Winter months." This furnace failed during Winter months and the consumer was home both times. The consumer contacted Blanchard who put a portable propane Rinnai heater in the basement to keep the pipes from freezing. The consumer was able to burn wood inside the house. In the evenings, the home temperature plunged to 50 degrees, but there was no damage to the home. ? The consumer wrote, "According to [REDACTED] at Blodgett supply in Newport Vermont, because the Flame Rollout Switch (and error code on the furnace) functi