SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180912-BC9CA-2147385609. Severity: Incident, No Injury. Product: TOSHIBA Satellite L755 = S5252 (Power adapter for Toshiba L755 Computer. 4cm X 9cm x 2.5cm Rectangular Shaped AC Cord and plug on one end and power cord and plug (that is plugged into the computer)). Incident: Near home fire. Caused by a: Toshiba L755 Computer power adapter. This past week end my computer power adapter female plug (cord that is plugged into the computer) just caught on fire. The plug was not plugged into the computer but the power adapter was plugged into an ac outlet. I was oiling a fan on another table when I smelled a burning odor. When I turned to where the odor was coming from, I noticed the female end of the power adapter was on fire. I put out the fire and went online to check if there was a recall on this power adapter from Toshiba. Toshiba claimed that my power adapter was not their recall list. I would like to know if CPSC knows anything about this recall from Toshiba. If you do have information, please share with me the cause(s) of these recalls. Did anyone else have a problem similar to mine. Where can I send a picture of the burnt cord. This cord was never abused. I has always been pulled out via plug and not at the wire. This plug was never bee stepped on, or have gotten wet and no obstruction was ever placed into the plug. I contacted Toshiba but not satisfied with their response.