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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re

Category

Kitchen Appliance

Report number

20180917-F13AD-2147385516

Ownership age

About 97 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20180917-F13AD-2147385516. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: GR478LXPS. Incident: Whirlpool Range model GR478LXPS outer oven door GLASS EXPLODED while being gently cleaned- this should be tempered glass and while it did 'pebble' there were many shards and an abundance of glass 'dust' made up of fine glass shards. There was a slight injury to my hands (3 small cuts) but the oven was not on, there was no pressure put on the glass and the glass had not ever been struck or damaged previous to this (we don't have kids, it's just my wife and myself - no pets)

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180917-F13AD-2147385516. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.