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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 665.13543N412

Category

Kitchen Appliance

Report number

20180919-FB5D8-2147385475

Ownership age

About 46 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180919-FB5D8-2147385475. Severity: Incident, No Injury. Matched catalog product: Kenmore 665.13543N412. Incident: I put in a load of dishes and turned my dishwasher on. After a while, I smelled fumes. Upon entering my kitchen, I realized the fumes were coming from the dishwasher. I shut it off and opened it. And noticed that the heating ring located at the base of the dishwasher had melted away the plastic connecting pieces that held the ring in place. The whole house smelled horrible and I was horrified at the thought that this could have started a fire. I have not turned it on since because I fear what will happen. I literally fear for my life, that it'll burn my house down.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20180919-FB5D8-2147385475. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.