Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool GU2500XTPB1

Category

Kitchen Appliance

Report number

20180929-A4BDE-2147385289

Ownership age

About 166 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20180929-A4BDE-2147385289. Severity: Incident, No Injury. Product: Whirlpool GU2500XTPB1 (Whirlpool dishwasher under the counter, black model number GU2500XTPB1, serial number FR3801705.). Incident: This past Thursday evening 27 September 2018, our dishwasher circuit board exploded and started burning. There were no active flames but there was a lot of smoke. We were unable to start the dishwasher cycle without shutting off the circuit at the circuitboard. The dishwasher is a Whirlpool that have been recalled because of a heater motor problem in 2005. We participated in the recall and had the part repaired on18 July 2005 but didn�t know about the class action lawsuit. In checking the websites there are many reports of the circuit boards bursting into flames or exploding but there has been no recall on the circuit boards. The model number of our dishwasher starts with G you too and the serial number is FR3801705 it was purchased on 13 November 2004 and installed on 16 November 2004. I just want other people to know about their propensity for these circuit boards to explode and/or burst into flames. We often left the house with the dishwasher running. Not going that we could�ve come home to a burned down house. I feel there should be some action taken by either the consumer product safety division of the government and/or the manufacturer who has been advised of this previously according to the attorney for the class-action lawsuit for the defective motors and by various news agencies that have reported this. The manufacturer, whirlpool, has our information as they mailed us a copy of the first recall back on 8 July 2005. We did have the fire department come to our home to ensure there was no active fire or hotspots. The firemen were present when I removed the face of th

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20180929-A4BDE-2147385289. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.