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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark NV501 28

Category

Home & Garden

Report number

20181001-8E04A-1798978

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20181001-8E04A-1798978. Matched catalog product: Shark NV501 28. Source model text: NV501. Incident: (09/30/2018) The submitter stated that his son was using the product for the first time to vacuum the carpet in his home. In under a minute, the son got an electrical shock. There was a shooting pain up his right arm. Also, the lights in the home flickered.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20181001-8E04A-1798978. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.