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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE58F9500SS

Category

Kitchen Appliance

Report number

20181004-1BF95-2147385196

Ownership age

About 46 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20181004-1BF95-2147385196. Severity: Incident, No Injury. Matched catalog product: Samsung NE58F9500SS. Incident: I have this Samsung cooking range with model number NE58F9500SS and found out that is causing a danger in the kitchen because the range top knobs turns too easily. The knobs are at adult hip height and turns on with the slightest contact -- a simple brush against the stove and a burner turns on. For us this resulted in a burning some of my placemats that was on the glass top and there are other few instances that might have caused a fire if we didn't see it. -- this is a serious issue that Samsung needs to address.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20181004-1BF95-2147385196. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.