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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Motorola VIP2250

Category

TV

Report number

20181019-643B0-2147384926

Ownership age

About 37 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20181019-643B0-2147384926. Severity: Incident, No Injury. Matched catalog product: Motorola VIP2250. Incident: At 6 am October 18, 2018 we noticed a 1-2 inch flame emitting from the top of our Motorola Cable Box Model VIP2250. This was issued to us by AT&T as part of our U-Verse contract. As soon as we saw this, we unplugged the unit and took it to a safe place.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20181019-643B0-2147384926. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.