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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WGG745S0FS

Category

Kitchen Appliance

Report number

20181029-39525-2147384763

Ownership age

About 18 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20181029-39525-2147384763. Severity: Incident, No Injury. Product: Whirlpool WGG745S0FS (Whirlpool WGG745S0FS -- 30 Inch Freestanding Gas Range). Incident: Smell of Natural Gas in the building. 911 called. Using gas detecting equipment the firefighters isolated the source of the gas odor to a condo unit that had a knob for one of the kitchen stove burners that was slightly moved from it's off position. We have 31 residential units in our complex. Several other residents have experienced the large knobs on their stoves getting bumped while cleaning the stove or using the microwave above the stove and the knob inadvertently being turned on slightly to a point before the igniter spark starts and resulting in gas flowing. This is a extremely hazardous product defect and this product should be recalled immediately before a serious injury or death event occurs. THIS IS A CORRECTION of previous filed report 20181029-C52F2-2147384764

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20181029-39525-2147384763. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.