Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool NU40t62-403

Category

Kitchen Appliance

Report number

20181114-31560-2147384445

Ownership age

About 74 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20181114-31560-2147384445. Matched catalog product: Whirlpool NU40t62-403. Source model text: #NU50T 121-403. Incident: The Hot Water Heater sound like a blow torch lately. Finally it quit working melted the wire on the Thermopile assembly. Looks like the burner assembly got to HOT.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20181114-31560-2147384445. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.