SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20181117-2757D-2147384296. Severity: Incident, No Injury. Product: GE JGS750SEFSS (GE Range model JGS750SEFSS - Gas range/ Cooktop/Oven). Incident: The glass shattered when using the self cleaning feature of my GE range model JGS750SEFSS for the first time. I followed the instructions in the manual, and started the self clean cycle for 3 hours. About 45 minuets later I heard a pop in the oven and notices that glass had shattered in the oven. I stopped the self cleaning immediately. I am so thankful that I was standing by the oven when it happened, otherwise I fear that my house would have burned down. I did a little research and found that this issue has been reported all over the country back to at least 2015. This has the potential to be a big product liability case and could cause death and injury. I would hope that someone can put a stop to GE selling these dangerous products. An alternative would be to have them create a repair program to eliminate the danger of exploding glass. Nobody wants and exploding oven! Also, this happened a few days before Thanksgiving and I will not be able to use my oven at all. Purchased: September 2016. Oven door shattered on November 2018 the first time we used the self-cleaning feature.