SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20181119-AA509-2147384275. Severity: Incident, No Injury. Product: kenmore 790.74333311 (Kenmore stainless steel gas oven range). Incident: 3 years ago I purchased the Kenmore model number 790.74333311 Gas range oven. In the past year the oven had a hard time lighting and I would have to light a burner for it to come on. On Saturday November 17th 2018 I came home from work and at 9 am I turned my oven on to preheat for some food. about 10 minutes in it was still at 100 and then I heard a loud pop. The stove and all the electronics on it was black. I never had an issue with my electric before but decided I would unplug it and plug it into the outlet below then one it was currently in. As soon as I went to go unplug it I noticed a flame from behind the stove, I hollered for my son as I am unplugging it to come help me pull the stove out. Well upon pulling it out I observed the electrical cord melted from heat on the back of the oven and melted and burned. Fire was out and I called sears, instead of helping me they wanted to sell me a home protection plan. This is a fire hazard and had I not had an open floor plan or my teenagers decide to use it while I was not home, I am positive my house would have burnt down. Never in my life have I ever had a gas stove get hot behind it and catch the electrical cord on fire upon melting. never have I had a cord melt on one. It is a fire hazard and with 0" clearance like the guide calls for it is a safety hazard to have in ones home. I took pictures immediately.. {But can not upload them from computer at this time]