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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Rheem Performance Platinum Electric Water Heater - XE80T12EC55U0

Category

Home & Garden

Report number

20181208-D26A8-2147383884

Ownership age

About 47 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20181208-D26A8-2147383884. Severity: Incident, No Injury. Matched catalog product: Rheem Performance Platinum Electric Water Heater - XE80T12EC55U0. Source model text: Rheem performance platinum 80 gallon electric water heater. Incident: We smelled electrical fire and found our theme performance platinum water heater on fire. Luckily we were home and disconnected the power and put out the fire before any significant damage was done.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20181208-D26A8-2147383884. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.