SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20181212-FEC24-2147383821. Severity: Incident, No Injury. Product: Hamilton Beach Brands, Inc. Countertop Oven with Convection and Rotisserie (31100) (Hamilton Beach Kitchen Countertop Oven Broiler Convection & Rotisserie model 31100. Dimensions: 16.54 x 20.62 x 13.11 inches Weight: 26.7 pounds). Incident: Brand Hamilton Beach Brands, Inc. Product: Countertop Oven with Convection and Rotisserie (31100) Model: 31100 Series: A4431ce When turning on the toaster oven to a set time the timer will go to the off position and no longer ring when done and will continue on to the stay on position. After putting the timer knob back to the off position and walking away the timer again went back on to the stay on position the only way to shut it off is to unplug it from the outlet. I reported the incident to Hamilton Beach Brands, Inc. they stated that it is no longer under warranty. Please note I was not looking for a replacement I was reporting to the a dangerous appliance. After further investigation of my own I took the timer out of the toaster oven and examined it. It appears that the plastic piece that pushes down on the electric contact melted to it making it so it will not longer reset the timer properly therefor it will continue to run to the stay one position. I never used this toaster over beyond the limit of the timer on most occasions it was only used for 20 minutes. In my opinion I was lucky I didn't leave home that day it may have started a fire.