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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LRE3061BD

Category

Kitchen Appliance

Report number

20181218-CD690-2147383695

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20181218-CD690-2147383695. Severity: Incident, No Injury. Product: LG LRE3061BD (6.3 cu. ft. Single Oven Electric Range with EasyClean� Model: LRE3061BD Serial Number: 801MMCW0H899). Incident: This is regarding an Electric range with an electric cooktop.There were no injuries. We purchased this Range March 1, 2018. All was well with the Range until we noticed pitting on the gasket surrounding the cook top. We put a warranty claim on this issue. Today December 17, 2018 I received a phone call From LG. I was advised by the LG representative that this pitting was probably caused by contact with hot cookware or a scraper. He advised me that the rubber gasket was designed to prevent liquids from getting below the cook top and reaching the heating elements and cause an issue with damage or possible fire. This gasket is 2.5 inches from the heating element. It is a small margin of error to not have hot cookware moved 2.5 inches while cooking. Now we have a pitted gasket that may allow liquids to penetrate down to the heating elements. We don't feel comfortable or safe with this issue.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20181218-CD690-2147383695. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.